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Whether you have questions about our products, need help with an order, or simply want to share your ROYA experience – we're listening.
Common Questions
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Orders within Denmark typically arrive within 2-4 business days. International shipping times vary by location – usually 5-10 business days for EU countries. You'll receive tracking information once your order ships.
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We offer 30-day returns on all unopened products. If you're not completely satisfied, please contact us and we'll make it right. Your happiness with your ROYA ritual is our priority.
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Our products are made with 100% natural ingredients and are generally suitable for sensitive skin. However, we always recommend doing a patch test before full application, especially if you have specific skin conditions.
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Yes! We partner with select spas, boutiques, and retailers who share our values. Please use the contact form above and select "Wholesale Inquiry" to learn more about our partnership opportunities.
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For the best results, soak in warm water for 15-20 minutes to soften your skin. Then use the kisseh glove or sefidab stone in gentle, circular motions. You'll see the dead skin rolling off! Rinse thoroughly and follow with our nourishing oils. Check our product pages for detailed instructions.